TERMS AND CONDITIONS OF USE

DISCLAIMER

TERMS AND CONDITIONS OF USE

DISCLAIMER

1.         These Terms and Conditions ("the Terms and Conditions") govern your use of this 
            Website ("the Website").   By accessing and using the Website, you agree to be 
            bound by the Terms and Conditions set out in this legal notice.   If you do not wish to 
            be bound by these Terms and Conditions, you may not access, display, use, download, 
            and/or otherwise copy or distribute any contents or information obtained at the Website.

2.         This Website and all the contents on the Website, including any current or future offer of products or services, are provided on an "as is" basis, and may include inaccuracies or typographical errors.   VBS Mutual Bank shall not be held liable and/or responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Website or it's contents.

3.         VBS Mutual Bank reserves the right to change any of the information regarding products and services on these pages including terms and conditions, interest rates, charges or any other matters without notice and such charges shall become effective with immediate effect upon being posted.

4.         All rates quoted on these pages are guidelines only and subject to final confirmation at the time of finalizing the relevant transaction with VBS Mutual Bank.

5.         The terms and conditions pertaining to any products or services appearing on these pages shall be governed and interpreted in accordance with the laws of the Republic of South Africa and application for any of the products or services offered on these pages will constitute your consent and submission to the jurisdiction of the South African Courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of the terms and conditions pertaining to such products or services.

6.         This Website is controlled, operated and administered within the Republic of South Africa and no representation is made that the contents hereof are appropriate, available for use or legal in any other locations or countries.   If you access this Website from a location outside of South Africa, you are responsible for compliance with all your local laws.  

VBS MUTUAL BANK DEBIT CARD

 CLIENT COPY - TERMS AND CONDITIONS

These terms and conditions comprise the agreement between the Bank and the Cardholder in connection with the Cardholder’s VBS Mutual Bank Debit Card. 

1.               Definitions 

1.1            In these terms and conditions: 

1.1.1         "Account" means the bank account held with the Bank in the name of the Cardholder. 

1.1.2         "Bank" means the VBS Mutual Bank and its Branch Offices. 

1.1.3         "Card" means a VBS Mutual Bank Debit Card, including any renewal or replacement  
        
        Card. 

1.1.4         "Cardholder" means the person having power alone to operate the Account in 

       accordance with the bank mandate in respect thereof. 

1.1.5         "PIN" means the personal identification number registered by the Cardholder for use with 

        the Card. 

1.1.6         "Transaction" means any cash withdrawal or payment made using the Card, or any refund 

        arising in connection with the use of the Card in any authorised manner for debit or credit 

        to the Account. 

1.1.7         "Working days" means Monday to Saturday inclusive except public holidays. 

1.2            In these terms and conditions references to the singular include the plural and vice versa 

       and references to one gender include references to the other gender.  The headings used 

       herein are for ease of reference only. 

2.               Card facilities 

2.1            The Cardholder may use the Card in conjunction with the PIN to withdraw money from VBS 

       Mutual Bank Automated Teller Machines which accept the Card when they are operating.      
       The amount of money so withdrawn will be debited to the Account. 

2.2            The Cardholder may use the Card in conjunction with the PIN to pay for goods and services 

       by using a card operated machine at retailers or suppliers who offer this facility.  The Bank 

       will debit to the Account the amount of any Transaction authorised in this way. 

2.3            The Cardholder may use the Card in conjunction with the PIN at any Branch of the Bank to 

       withdraw money, the amount of which will be debited to the Account. 

2.4            In addition to the amount of all Transactions, certain charges will be debited to the Account 

       as determined by the Bank from time to time. 

2.5            The Card is only available to persons over the age of eighteen years and who are of full 

        legal capacity in all other respects. 

2.6            Cards will only be issued to persons under the age of eighteen years when applications 

        have been completed by the parent / guardian who then have to accept terms and 

        conditions. 

3.               The Card 

3.1            The Card belongs to the Bank and the Bank or any authorised officer, servant, employee,   
        associate or agent of the Bank may retain the Card, require the Cardholder to return the  
        Card or suspend the use of the Card at any time in its absolute discretion and the Bank 
        shall not be liable for any loss suffered by the Cardholder as a result thereof. 

3.2            The Card will not become valid or operational until the Cardholder acknowledges receipt of the Card, agrees to the Terms and Conditions of the use of the Debit Card and has registered a PIN with the Bank. 

3.3            The Cardholder must take all reasonable precautions to prevent unauthorised use of the Card, including, not allowing anyone else to use the Card. 

3.4            If the Card is lost or stolen the Cardholder or any other person acting on behalf of the Cardholder shall immediately notify the Bank by telephoning the relevant number(s) from time to time notified to the Cardholder and the Cardholder must, in addition, immediately notify relevant law enforcement agencies.  The Cardholder must confirm the loss of the Card by notice in writing to the Bank within seven days of having notified the Bank by telephone. 

3.5            The Cardholder must co-operate with any officers servants, employees, associates or agents of the Bank and/or law enforcement agencies in any efforts to recover the Card if it is lost or stolen.  The Bank may disclose information about the Cardholder and the Account if the Bank thinks it will help avoid or recover any loss to the Cardholder or the Bank resulting from the loss, theft, misuse or unauthorised use of the Card. 

3.6            If the Card is found after the Bank has been given notice of its loss or theft the Cardholder must not use it again.  The Card must be cut in half through the magnetic strip and returned to the Bank immediately. 

4.               The PIN

The Cardholder will choose a PIN to be used in conjunction with the Card to perform relevant transactions.  The PIN will be registered on the VBS Mutual Bank Debit Card System by the Cardholder entering the PIN on an appropriate entry device at a Branch of the Bank.  The Cardholder must take all reasonable precautions to avoid unauthorised use of the PIN by never disclosing the PIN to someone else, never writing the PIN on the Card or any other item normally kept with the Card, never writing the PIN in a way that can be understood by someone else and notifying the Bank as soon as possible if someone else knows or is suspected of knowing the PIN. 

                  The Cardholder to note that a new card will be issued and the applicable fees levied should the cardholder misplace / forget the PIN. 

5.               Liability for unauthorised transactions 

5.1            The Bank will be responsible for any money lost as a result of use of the Card without the Cardholder’s authorisation after it has been reported as lost or stolen to the Bank and to the relevant law enforcement agencies that the Card has been lost or stolen or that the PIN is known or suspected of being known by someone else.  The Bank will credit the Account with any amount for which the Bank is responsible including any related interest and charges. 

5.2            The Cardholder will be responsible for any losses without limit, except losses for which the Bank will be responsible pursuant to paragraph 5.1 above, incurred by the Bank or any other person and including, without prejudice to the generality of the foregoing, any losses incurred as a result of the loss or theft of the Card or the use of the Card in a fraudulent or negligent manner or otherwise contrary to the provisions of these terms and conditions. 

5.3            If the PIN is held with the Card and subsequently lost or stolen, the cardholder will be liable for all PIN related Transactions.  If the Cardholder discloses the PIN then the Cardholder will be liable for all subsequent PIN related transactions. 

6.               Charges 

6.1            The Bank shall charge a fee to the Cardholder in respect of each transaction concluded at an Automated Teller Machine, in accordance with the Bank’s schedule of fees from time to time in force. 

6.2            The Bank shall charge a fee to the Cardholder in respect of each transaction concluded at a Point of Sale device, in accordance with the Bank’s schedule of fees from time to time in force. 

6.3            The Bank shall charge a monthly fee to each Cardholder in accordance with the Bank’s schedule of fees from time to time in force. 

6.4            In addition the Bank shall charge other applicable fees, in accordance with the Bank’s schedule of fees from time to time in force. These fees may include, but are not limited to, primary card issue fees, lost card replacement fees, insufficient funds, RD cheque reversals, statement fees etc. 

7.               General 

7.1            The total value of all Transactions carried out in any one day shall be limited to such amounts as determined by the Bank or agreed with the Cardholder from time to time. 

7.2            The Bank will issue a Card only if the Cardholder has completed an application form and it has been accepted by the Bank, or if the Bank at its discretion is replacing or renewing a Card. 

7.3            The Cardholder is not authorised to enter into Transactions using the Card to a value in excess of the credit balance of the Account. 

7.4            In the event that there are insufficient available funds in the Account to pay any Transaction or other amount payable from the Account, including any interest, fees, charges or other payments due to the Bank, the Bank may in its own absolute discretion (and without any obligation to do so) transfer or arrange the transfer of sufficient funds from any other account held by the Cardholder with the Bank to the Account. 

7.5            The Cardholder may use the Card to obtain the services described in these terms and conditions and such other services as the Bank may provide from time to time.  All such services will be subject to these terms and conditions. 

7.6            The Card may not be used by any person other than the Cardholder. 

7.7            The Bank shall not be liable for any loss resulting from the refusal of any retailer, supplier, other bank or card operated machine to accept use of the Card in connection with any Transaction.  No claims of the Cardholder against any retailer or supplier may be the subject of set-off, claim or counterclaim against the Bank. 

7.8            The Cardholder shall notify the Bank if: 

7.8.1         an entry appears on the statement of the Account which is believed to be incorrect as soon as possible but in any event within twenty-five days of the date of such statement; and 

7.8.2         the Cardholder’s address is changed. 

7.9            A Transaction cannot be cancelled by the Cardholder after it has been completed. 

7.10          Subject to paragraph 7.4 hereof the Bank will normally debit the amount of any Transaction to the Account as soon as the Bank receives proper instructions in connection therewith, provided that the Bank will not be liable for any loss resulting from any delay in doing so. 

7.11          If a retailer or supplier makes a refund by means of a Transaction the Bank will credit the Account when it receives the retailer or supplier’s proper instructions and the funds in respect of such refund, provided that the Bank will not be responsible for any loss resulting from any delay in receiving such instructions and funds. 

7.12          The card may not be used as payment for an illegal purchase. 

8.                        Termination 

8.1            The Bank may terminate the agreement comprised in these terms and conditions by notifying the Cardholder in writing to that effect at any time.  The Cardholder may terminate the agreement comprised in these terms and conditions by notifying the Bank in writing, cutting the card in half through the magnetic strip and returning the Card to the Bank.  Such termination shall be effective, subject to the provisions of the following paragraphs of this clause, upon receipt by the other party of such notice. 

8.2            The agreement comprised in these terms and conditions, shall be deemed to remain in full force and effect if and in so far as any Transaction is completed but not debited to the Account prior to termination thereof. 

8.3            Termination of the agreement comprised in these terms and conditions shall not prejudice any liability in respect of things done or omitted to be done prior to termination thereof. 

9.                        Miscellaneous 

9.1            The Bank shall not be liable to the Cardholder for any loss suffered as a result of the Bank being prevented from or delayed in providing any banking or other services to the Cardholder due to strikes, industrial action, failure of power supplies, systems or equipment or causes beyond the Bank’s control. 

9.2            These terms and conditions and the banking practices and charges relating thereto may be changed by the Bank at any time by notice thereof to the Cardholder.  Any such changes will be effective from the date of the notice or such later date as may be specified therein. 

9.3            In addition to the authorisation contained in paragraph 3.5 hereof, the Cardholder authorises the disclosure to any third party processors and/or card personalisation firms utilised by the Bank from time to time in any jurisdiction, such information in relation to the Cardholder, the Card, the Account and any Transaction as the Bank considers in its sole opinion to be necessary or desirable.  The Bank may also disclose such information in relation to the Cardholder, the Card, the Account or any Transaction as may be required by law.